Shipping Policy
Effective Date: March 7, 2025
At Runcity, we strive to provide fast and reliable shipping for our customers. This Shipping Policy explains how we handle shipping for orders placed on https://camnavasvid.com.
Shipping Methods
We offer various shipping options to ensure your order arrives as quickly as possible. These options include:
- Standard Shipping: Delivery typically takes 5-7 business days within the UK.
- Expedited Shipping: Delivery typically takes 2-3 business days within the UK.
- International Shipping: Shipping times vary depending on the destination country. Delivery may take between 7-14 business days.
Shipping Charges
Shipping charges are calculated at checkout based on the weight of your order and the destination. You can view the total shipping cost before completing your purchase.
Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may take longer to process. You will receive an email notification when your order has been shipped.
Tracking Information
Once your order has been shipped, you will receive tracking information via email. You can use this tracking number to monitor the status of your delivery.
Shipping Restrictions
Currently, we only ship to the UK and certain international locations. If you are located outside of our service areas, we recommend checking our shipping policy for updates or contacting our customer service team for assistance.
Lost or Damaged Orders
While we take great care in packaging your order, if you experience any issues with damaged or lost items during transit, please contact our customer support team immediately at info@camnavasvid.com. We will work with you to resolve the issue promptly.
Customs and Import Duties
For international orders, the recipient may be subject to customs and import duties. These charges are not included in the shipping fee and are the responsibility of the customer.
For any shipping inquiries, please contact our customer support team at info@camnavasvid.com.